Privacy Shield Policy
How KQA Heroes protect your personal information
Last updated: December 2024
Information We Collect
At Kilowatt Quote Adjusters (KQA), we collect information necessary to provide you with our energy-saving services:
- •Contact Information: Name, email address, phone number, and property address
- •Property Details: Home ownership status, property type, and energy usage information
- •Utility Information: Current electric bill details and utility provider information
- •Technical Data: Website usage data, IP address, and device information
How We Use Your Information
We use your information to provide our superhero energy-saving services:
- •Assess your eligibility for FREE battery storage systems
- •Schedule property assessments and installations
- •Communicate about your application and services
- •Improve our website and services
- •Comply with legal and regulatory requirements
Information Sharing
KQA is a connection service that links homeowners with qualified contractors and service providers. We protect your information and only share it when necessary to connect you with services:
- •Qualified Contractors: We connect you with pre-screened installation contractors who perform the actual work
- •Utility Companies: For grid connection and permit applications when required
- •Government Agencies: For incentive program applications when applicable
- •Essential Service Providers: Email services and customer support tools necessary for our operations
We never sell your personal information to third parties for marketing purposes. Your information is only shared to facilitate the services you've requested.
Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- •Access and review your personal information
- •Request corrections to inaccurate information
- •Request deletion of your personal information
- •Opt out of marketing communications
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us at:
KQA Heroes Privacy Team
Email: info@kqa.com
Hours: Monday-Friday 9AM-5PM
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.